Frequently Asked Questions

  • Do you only work with tourism businesses?
    Yes, exclusively. We work with tour operators, tourist guides, shuttle and transfer services, township tour businesses, adventure tourism companies, guest houses and lodges, cultural experience providers, and travel startups.
  • Why are your prices so much lower than other agencies?
    We're a student-powered agency. Real UCT students build every project, gaining training and income while keeping our overhead low, without compromising on quality, since all work is supervised and reviewed before it reaches you.
  • Is the work actually professional if students are building it?
    Yes. Every project is supervised, reviewed, and signed off before it goes live. See our real client work: SL Tours, The Homeless Group Tours, and Slow Cape Town Tourz, on our Projects page.
  • What's included in the Tourism Growth Package?
    Our most popular package (R4,500) bundles a professional website with a custom domain, business email, branding essentials, and Google Business Profile setup. See our Pricing page for the full, up-to-date list of what's included.
  • Can I register my tourism business through Tlokwa?
    Yes. Our Company Registration Package (R600) helps with CIPC registration and basic startup compliance. See our Pricing page for the full list of what's included.
  • Do you offer ongoing support after launch?
    Yes. Our Essential Care Plan (R1,000/year) covers hosting support, security checks, and limited edit requests. Our Unlimited Growth Care Plan (R1,500/year) adds unlimited edit requests and priority support. See our Pricing page for full details.
  • How do I get started?
    Book a free consultation and tell us about your tourism business. We'll listen, ask questions, and recommend the right starting package based on your goals and budget, no pressure, no obligation.
  • Are you only in Cape Town?
    We're based in Cape Town, but we work with South African tourism businesses wherever they are. Most of our process, from consultation to delivery, can happen remotely.
  • Do I own my website?
    Yes. Once your project is delivered and paid for, the website is yours. Your domain and business email are registered in your name, so you're never locked into working with us.
  • Is hosting included?
    Hosting support is included in our Essential and Unlimited Growth Care Plans, which also cover security checks and backup management. All our websites are static, so hosting stays fast, safe, and affordable.
  • Can I upgrade later?
    Yes. Many clients start with a Starter Tourism Website and upgrade as they grow, adding branding, a Care Plan, or moving up to a Custom Dynamic Website with booking systems and payment integration when they're ready.
  • Do you redesign existing tourism websites?
    Yes. If you already have a website that needs a refresh, we can rebuild it into a modern, mobile-friendly tourism website using any of our website packages, just let us know during your free consultation.
  • How long does delivery take?
    It depends on the package. A Starter Tourism Website is typically the quickest to deliver, while branding packages and Custom Dynamic Websites take longer depending on scope. We'll give you a clear timeline during your consultation.
  • Do you provide printing services?
    We handle the design: business cards, brochures, and pamphlets, in-house. Printing is coordinated separately through a trusted printing partner when required.
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